Quality issues caught after the product ships are quality issues that cost a customer, a chargeback, or a recall.
ACT’s product testing and quality management services bring inspection, sampling, and hold management inside the fulfillment operation, so problems are caught while inventory is still on the floor, not after it has left for the customer. Item-level QC, lot code and expiration tracking, audit-ready documentation, and live hold visibility, all running inside the same account that handles your receiving, storage, and outbound shipping.
Want quality control that doesn’t live in a separate building? Talk to ACT Fulfillment today.
Most quality and inspection workflows live outside the 3PL, handled by a third-party inspection vendor, a separate facility, or a manual process in the supplier’s hands. That works until inventory is already in the warehouse and something goes wrong. Then it becomes a freight, time, and chain-of-custody problem.
ACT runs product testing and quality management as part of the same account that handles your receiving and shipping:
- One system, one chain of custody: components, samples, holds, and finished units tracked together in our WMS
- Item-level, lot-level, and date-level control: quality status assigned at the level your product actually needs
- Real-time hold and release visibility: inventory on hold visible in the customer portal, with status changes logged for audit
- Audit and compliance documentation: sampling records, inspection logs, and certificates of conformance available on demand
- 30+ years of retail and eCommerce experience: quality work informed by what your channels and retailers actually require
Bring inspection and fulfillment under the same roof. Schedule a conversation.
Quality work at ACT is configured to match your product, your channels, and your compliance requirements, from light sampling programs to full incoming-inspection workflows.
Verify counts, condition, packaging integrity, and compliance against your spec, before inventory is put away and becomes a fulfillment problem.
Apply quality holds and release statuses at the SKU level, with full visibility into what’s on hold, why, and for how long.
Track inventory by lot number, manufacture date, and expiration date, with FEFO (first expired, first out) and lot-specific recall capability built in.
Run scheduled or ad-hoc sampling against AQL standards, customer-defined criteria, or retailer requirements, with results logged for audit and reporting.
Place inventory on hold, run inspection or rework, and release approved units back into the active pool, with every status change logged.
Inspect inventory for damage, defects, or quality issues, and route affected units to disposition workflows (rework, return to vendor, scrap, or hold).
Inspect returned product as part of the reverse logistics workflow, determining which units can be returned to inventory, refurbished, or written off.
Where inventory needs labeling rework, repackaging, or component swap-out, work flows directly into value-added services without a second handoff.
Maintain records and documentation for retailer compliance audits, regulatory requirements, and certification standards.
If quality work is part of how your product moves, build it into the account. Get a quote today.
Strong quality work doesn’t just catch a problem, it keeps inventory, holds, and disposition decisions visible from end to end.
Inventory is received, counted, and inspected against the agreed quality spec, with any flagged units logged and routed for review before putaway.
Inventory is assigned a quality status, available, on hold, pending review, or quarantined, and visibility is exposed to your team through our customer portal.
Scheduled sampling or full inspection is performed according to the program defined for your account, with results documented at the item, lot, or batch level.
Inventory that fails inspection is routed to rework, return to vendor, scrap, or extended hold, with the decision and reasoning logged for audit.
Approved units are released into active inventory and become available for fulfillment, with the full quality history attached to the SKU and lot.
Quality data is available through standard and custom reports, pairing with supply chain analysis for trend reporting, supplier scorecards, and retailer audit support.
Quality and inventory should move through the same system. Let’s talk.
ACT’s omni-channel model means inspection and quality decisions apply consistently across every fulfillment path from the same inventory pool.
Catch quality issues before the product enters the same-day pick queue, protecting customer experience, review ratings, and return rates.
Meet retailer-specific quality, packaging, and labeling standards, with audit-ready documentation for chargeback defense and compliance reviews.
Inspect inventory against Amazon’s prep, packaging, and labeling requirements, across FBA, FBM, and SFP fulfillment paths.
Case-level and pallet-level inspection for wholesale customers, resellers, and large-volume B2B orders, including retailer-required QA reports.
Your channels, your specs, one quality program. Talk to our team.
Quality work runs on accountability. ACT brings the infrastructure, ownership, and operational discipline to keep the quality program, and the rest of the account, moving cleanly.
ACT is an ESOP company. The people performing inspection, applying holds, and releasing inventory have direct equity in getting it right.
Three decades of retail, DTC, and wholesale fulfillment, across audit-driven retailers, regulated consumer goods, and high-compliance categories.
Quality status assigned at the level your product actually needs, not just SKU-level pass/fail.
Hold status, sample results, and release decisions visible in the customer portal, no email chains, no spreadsheet versions.
Sampling records, inspection logs, lot traceability, and certificates of conformance available on demand for retailer, regulatory, and customer audits.
Holds, rework, disposition, and release all happen inside the same account that handles receiving, storage, and outbound, no second handoff, no separate vendor.
Looking for a 3PL that takes quality as seriously as shipping? Talk to ACT Fulfillment today.
